Terms & Conditions

Welcome to Evolve Medical. By accessing our website, communicating with us electronically, or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully

1. Acceptance of Terms

By visiting our website, submitting information through online forms, or communicating with Evolve Medical via phone, text message, email, or telemedicine, you acknowledge and agree to these Terms and Conditions and our Privacy Policy.

2. No Emergency or Urgent Communications

Our messaging systems—including calls, text messages, emails, and the patient portal—are not intended for emergencies.

If you are experiencing a medical emergency, call 911 immediately or go to your nearest emergency department.

3. Consent to Text Messaging

By providing your mobile number to Evolve Medical, you consent to receive text messages (SMS or MMS) related to your healthcare, appointments, billing, and other service-related information.

  • Message and data rates may apply.
  • You can opt out at any time by replying STOP.
  • Text messaging is not a secure form of communication and may not be fully HIPAA-encrypted.

Please avoid sharing sensitive health information by text.

4. Patient Portal and Telemedicine Access

Evolve Medical offers telemedicine and patient portal access for convenience.

  • You are responsible for maintaining the confidentiality of your login credentials.
  • Any use of your portal or telehealth account under your login credentials will be considered
    authorized by you.
  • Misuse of telemedicine or portal services may result in suspension of access.

6. Payment and Refund Policy

Evolve Medical is a fee-for-service clinic and does not bill insurance. Payment for services is due at the time of booking or as otherwise specified. All sales are final unless otherwise stated in writing.

7. Limitation of Liability

Evolve Medical and its affiliates are not liable for any damages or losses arising from the use of this website, text messaging, or electronic communications.

Use of digital communication channels is at your own risk.

8. Privacy and Data Security

We comply with applicable privacy laws, including HIPAA, to protect your health information. Please review our Privacy Policy for details on how we collect, use, and protect your data.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these sites. Visiting external websites is at your own discretion.

10. Updates to These Terms

Evolve Medical may update these Terms & Conditions at any time. The latest version will always be available on this page. Continued use of our website or services indicates acceptance of any changes.

11. Contact Information

For questions about these Terms & Conditions, please contact:

Evolve Medical
24 N Tarragona St, Pensacola, FL 32502
contact@evolvemedicalcare.com
(850) 741.2262